Return Policy

Return Policy

At Tazij, we strive to ensure customer satisfaction by delivering high-quality products efficiently. However, if you are not satisfied with your purchase, our return policy outlines the process for returns and refunds.

1. Eligibility for Returns

You may request a return if your order meets the following conditions:

• The item is defective, damaged, or incorrect upon delivery.

• The product is unused, unopened, and in its original packaging.

• The return request is made within 7 days of delivery.

2. Non-Returnable Items

The following products are not eligible for return:

• Perishable goods such as food, beverages, and fresh produce.

• Personal hygiene items (e.g., cosmetics, toiletries, undergarments) once opened.

• Digital or downloadable products.

• Customized or personalized items.

3. Return Process

To initiate a return, follow these steps:

1. Contact our customer support team via email or phone with your order details.

2. Provide clear images of the product, packaging, and any defects (if applicable).

3. Once your request is approved, we will arrange for pickup or provide instructions for returning the item.

4. Upon receiving the returned product, we will inspect it and notify you about the refund or replacement process.

4. Refund Policy

• Refunds will be processed within 7-10 business days after the returned item is received and inspected.

• The refund will be issued through the original payment method.

• If the return does not meet our eligibility criteria, we reserve the right to reject the refund.

5. Exchange Policy

• If you wish to exchange an item, please contact us within 7 days of receiving your order.

• Exchanges are only possible for the same product category and subject to availability.

6. Cancellation Policy

• Orders can be canceled before shipment for a full refund.

• If the order is already shipped, cancellation is not possible, and a return request must be submitted after delivery.

7. Contact Us

For any return-related inquiries, please reach out to:

• Email: tamannapharmacy110@gmail.com

• Phone: +880 1704-766750

• Address: Scout Building, Kacari Bazar Rangpur , Rangpur, Bangladesh

We appreciate your trust in Tazij and are committed to providing the best shopping experience. Thank you for choosing us!